Scheduling Coordinator — Flexible Schedule & Patient Access

Trinity Health; Newtown (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Trinity Health in the Mid-Atlantic region seeks a Scheduling Coordinator to manage timely appointment scheduling across Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St.

Mary Medical Center Langhorne. Under the Regional Patient Access Call Center Manager, you will enforce scheduling policies, verify insurance, complete pre-registration, and monitor real-time reports to ensure SLA adherence and proper Kronos timekeeping.

Qualifications

• High School Diploma or equivalent; some college preferred.
• Minimum of five (5) years of scheduling experience in an acute care setting.
• Experience in complex facility-based ancillary testing across multiple facilities/states.
• Ability to schedule for multiple facilities with varying protocols.
• Strong knowledge of third-party and government payer billing and reimbursement guidelines; NAHAM CHAA or AAHAM CRCS preferred.

Responsibilities

• Accurately schedule appointments using scheduling protocols and insurance requirements via current HIS.
• Collects and documents all required demographic and financial information; activates pre-registration as appropriate.
• Completes scheduling of appointments, pre-registration, insurance verification and authorization requirements with collection of out-of-pocket payments as applicable.
• Analyzes patient insurance plans and ensures correct insurance order and plan selections in HIS.
• Screens outpatient visits for medical necessity and handles Medicare/third-party payer processes and billing notifications.

Skills

Scheduling systems

Multi-facility scheduling

Insurance verification

Kronos timekeeping

Healthcare scheduling

Education

High School Diploma

Some college preferred

Tools

HIS (Health Information System)

Call center software

Job description

Trinity Health in the Mid-Atlantic region seeks a Scheduling Coordinator to manage timely appointment scheduling across Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St.

Mary Medical Center Langhorne. Under the Regional Patient Access Call Center Manager, you will enforce scheduling policies, verify insurance, complete pre-registration, and monitor real-time reports to ensure SLA adherence and proper Kronos timekeeping.