Scheduling Coordinator — Fire & Life Safety Projects

Pye-Barker Fire & Safety; Pasco (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

ALL In Ownership Plan eligibility

Job summary

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to manage customer service requests and daily scheduling. You will collaborate with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

The role requires coordinating with multiple teams for emergency services and scheduled repairs, maintaining accurate records, and performing related duties as needed.

Qualifications

• High school diploma or GED required.
• Associates or Bachelors in business administration or related field preferred.
• Minimum two years’ experience in a similar role.
• Advanced proficiency in scheduling software.
• Advanced knowledge of confirming/rescheduling appointments and recordkeeping.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as main liaison for service manager, customers, and field technicians.
• Answer scheduling queries via email and phone.
• Reschedule or cancel meetings in a timely manner.
• Coordinate Technicians, General Contractors, Property Management, and outside vendors as needed.
• Schedule with customers and multiple teams for emergency and scheduled repair jobs.
• Perform other duties as assigned by management.

Skills

Communication skills

Organizational skills

Scheduling software

Working under pressure

Education

High school diploma or GED

Associate/Bachelor’s in business admin or related field preferred

Tools

Scheduling software

Job description

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to manage customer service requests and daily scheduling. You will collaborate with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

The role requires coordinating with multiple teams for emergency services and scheduled repairs, maintaining accurate records, and performing related duties as needed.