Scheduling Coordinator — Drive Dispatch & Service

Mulhaupts; Lafayette (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

PTO / Paid holidays

401(k) / Retirement benefits

Job summary

Mulhaupts in Lafayette, Indiana, is seeking a Service Coordinator to manage daily schedules of field technicians while ensuring customer satisfaction. You will coordinate with clients, handle work orders, and optimize service workflows, all while maintaining high organizational standards.

Ideal candidates are detail-oriented with excellent communication skills. The role requires managing priorities effectively in a fast-paced environment. Join us for competitive pay, health insurance, and retirement benefits.

Qualifications

• High school diploma or equivalent; additional education is a plus.
• Experience in dispatching, scheduling, or service coordination preferred.
• Familiarity with geographic area and good map/navigation skills.

Responsibilities

• Dispatch and manage service technicians’ daily schedules.
• Respond to inbound client calls, assess their needs, and create work orders.
• Communicate with clients, technicians, and internal teams.

Skills

Excellent verbal and written communication skills

Strong customer service and interpersonal skills

High attention to detail

Strong organizational abilities

Ability to manage time effectively

Problem-solving and analytical mindset

Education

High school diploma or equivalent

Experience in dispatching or service coordination

Familiarity with scheduling/field service software

Tools

Business Central

FSM tools

Job description

Mulhaupts in Lafayette, Indiana, is seeking a Service Coordinator to manage daily schedules of field technicians while ensuring customer satisfaction. You will coordinate with clients, handle work orders, and optimize service workflows, all while maintaining high organizational standards.

Ideal candidates are detail-oriented with excellent communication skills. The role requires managing priorities effectively in a fast-paced environment. Join us for competitive pay, health insurance, and retirement benefits.