Scheduling Coordinator - All Star Smiles Orthodontics

Corus-Orthodontists-1; Ponemah (NH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health savings account

401(k) with employer matching

Uniform allowance

Orthodontic treatment for family

Job summary

All Star Smiles Orthodontics is seeking a Scheduling Coordinator to join our Amherst, NH-based team, with one day weekly travel to Bedford, NH. The role offers a four-day workweek, a 9-hour shift, and a competitive benefits package including health, dental, vision, HSA, 401(k) matching, uniform allowance, and complimentary orthodontic treatment for you and your immediate family.

Experience in scheduling and customer service is valued, with emphasis on accuracy, patient care, and smooth daily

Qualifications

• High school diploma or equivalent.
• At least two years related scheduling/customer service experience.
• Mature, positive, and customer service-minded.

Responsibilities

• Greet and check in patients, fill open appointment slots, and manage scheduling with professionalism.
• Deliver outstanding patient service by answering calls and following up on missed or emergency appointments.
• Coordinate daily operations: prepare morning reports, facilitate staff huddles, and communicate with clinical/financial teams.
• Process payments, send records, manage mail, and keep files organized.
• Maintain scheduling systems: confirm appointments and manage recalls to keep patients engaged.
• Respond to inquiries from referral dentists and new patients with professionalism.

Skills

Scheduling experience

Customer service

Communication

Education

High school diploma

Job description

Scheduling Coordinator, All Star Smiles Orthodontics

All Star Smiles Orthodontics is seeking an enthusiastic Scheduling Coordinator, to join our thriving practice. Please note, this position is based primarily out of our Amherst, NH location - with travel one day per week to our Bedford, NH office.

What Sets Us Apart

At All Star Smiles Orthodontics, we are more than an orthodontic practice - we are a community that values support, integrity, and continuous improvement. we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $18.00 - $24.00/hr., based on experience.
• Work-Life Balance: Enjoy a four-day workweek, 9-hour shift, no evenings or weekends!

How You'll Make an Impact

• Manage the Schedule with Precision:Greet and check in patients, fill open appointment slots, handle scheduling challenges with professionalism, and ensure a productive daily flow.
• Deliver Outstanding Patient Service:Welcome new patients, answer calls with care, and follow up on missed or emergency appointments.
• Coordinate Daily Operations:Prepare morning meeting reports, facilitate staff huddles, and communicate with clinical and financial teams to ensure seamless patient care. Keep the office stocked & organized
• Support Administrative Tasks:Process payments, send records, manage mail, maintain organized files, and keep the reception area clean and inviting.
• Maintain Scheduling Systems:Monitor appointment confirmations, update patient statuses, and manage recall and retention systems to keep patients engaged and on track.
• Handle Special Communications:Respond to inquiries from referral dentists, second-opinion callers, and new patient inquiries with professionalism and warmth.

The Teammate We're Looking For

• High school diploma or equivalent
• At least two years related experience preferred.
• The ideal candidate will be mature, positive, and customer service-minded!