Orthodontic Scheduling Coordinator

Smile Doctors LLC; Mooresville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K

Paid time off

Paid holidays

Bonuses

Retirement plan

Job summary

Smile Doctors LLC in Mooresville, NC is seeking a full-time Scheduling Coordinator and Office Administrator who excels at building relationships and delivering world-class customer service. You will manage the schedule, coordinate communication with referring dentists and patients, and maintain patient charts in a fast-paced, friendly environment.

Ideal candidates are highly organized, professional, and capable of multitasking across administrative tasks.

Qualifications

• Must be friendly, relationship-driven and highly organized.
• Respond to patient requests in timely, respectful manner.
• Previous orthodontic administrative experience is a plus, but not required.

Responsibilities

• Build schedule templates and manage the schedule.
• Oversee communication with referring dentists and patients.
• Chart patients accurately.
• Schedule appointments.
• Create a positive work environment.
• Compensation will be based on experience.

Skills

Relationship building

Customer service

Organizational skills

Administration

Communication

Multitasking

Job description

Our orthodontic practice is seeking a full-time scheduling coordinator and office administrator. This person must be friendly, great at building relationships, customer-service oriented and highly organized. With world-class customer service as our focus, we are dedicated to patient relationships, quality care, and personal service at the highest level. You will be expected to respond to patient requests and needs in a timely manner and with the utmost respect. We are a unique team that works hard together, while maintaining a fun and friendly atmosphere for each other and the patients. The ideal candidate will be confident in their admin and communication skills, while being professional and proficient. Must be able to multitask. We offer competitive pay, based on experience and a positive attitude. We also offer PTO, paid holidays, bonuses, 401K, and a retirement plan. Previous orthodontic administrative experience is a plus, but not required.

Administrative Duties

• Building schedule templates and managing the schedule
• Overseeing all communication with referring dentists and patients, communicating effectively and professionally
• Charting properly
• Scheduling appointments
• Create a positive work environment
• Compensation will be based on experience.

Job Type: Full-time Benefits: 401(k) matching Paid time off Schedule: 8 hour shift Day shift Monday to Friday Work Location: In person

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.