Scheduling Coordinator

Access Systems - Operations & Service; Waukee (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) retirement savings plan

Training opportunities

Career advancement

Team and company events

Job summary

Access Systems in Waukee, IA is seeking a Scheduling Coordinator to manage end-to-end scheduling for equipment deliveries, installations, and pick-ups, ensuring timelines and resource alignment.

You will collaborate with Sales, Warehouse, and Service teams, communicate updates to customers, and look for ways to streamline processes to improve efficiency and customer experience. The role offers benefits and growth opportunities.

Qualifications

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and maintain high attention to detail.
• Excellent verbal and written communication via phone and in-person.
• Extensive software skills - Microsoft Office.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

Skills

Customer service

Logistics planning

Relationship building

Multitasking

Communication skills

Tools

Microsoft Office

Job description

Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling Coordinator. You will have a diverse range of logistics planning and customer service-related duties-compensation up to $22/hour.

What You'll Be Doing as a Scheduling Coordinator:

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

What We're Looking For in a Scheduling Coordinator:

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and have high attention to detail.
• Excellent verbal and written communication expertise via phone and in-person.
• Extensive software skills - Microsoft Office.

Join Our Team and Enjoy:

• Full Benefits Package, including Medical, Dental, and Vision Insurance.
• Matching 401(k) Retirement Savings Plan.
• Continuous Training Opportunities and Career Advancement.
• Company Events, Team Events, Holiday Banquets, and Incentive Trips.
• Position located in our state-of-the-art campus in Waukee that includes onsite gym, employee lounge, and much more!

At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.

Access Systems, Inc. is a leading independent office technology provider, offering innovative IT, print, and communication solutions to enhance productivity for businesses nationwide.

Technology, Information and Internet Technology, Information and Media