Scheduling Coordinator: Equipment Installations & Logistics

Access Systems - Operations & Service; Waukee (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) retirement savings plan

Training opportunities

Career advancement

Team and company events

Job summary

Access Systems in Waukee, IA is seeking a Scheduling Coordinator to manage end-to-end scheduling for equipment deliveries, installations, and pick-ups, ensuring timelines and resource alignment.

You will collaborate with Sales, Warehouse, and Service teams, communicate updates to customers, and look for ways to streamline processes to improve efficiency and customer experience. The role offers benefits and growth opportunities.

Qualifications

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and maintain high attention to detail.
• Excellent verbal and written communication via phone and in-person.
• Extensive software skills - Microsoft Office.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

Skills

Customer service

Logistics planning

Relationship building

Multitasking

Communication skills

Tools

Microsoft Office

Job description

Access Systems in Waukee, IA is seeking a Scheduling Coordinator to manage end-to-end scheduling for equipment deliveries, installations, and pick-ups, ensuring timelines and resource alignment.

You will collaborate with Sales, Warehouse, and Service teams, communicate updates to customers, and look for ways to streamline processes to improve efficiency and customer experience. The role offers benefits and growth opportunities.