Dynamic Scheduling Coordinator for Installations & Logistics

Access Systems, Inc.; Waukee (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Savings Plan

Training & Career Advancement

Job summary

Access Systems, a dynamic and fast-growing company in Waukee, IA, is actively hiring a Scheduling Coordinator. You will manage end-to-end scheduling for equipment deliveries, installations, and pick-ups, and serve as the project lead for each copier installation.

Join our team to work cross-functionally with Sales, Warehouse, and Service, optimize scheduling processes, and deliver a high-touch service experience from start to finish. Competitive benefits and a path for career growth are provided.

Qualifications

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and have high attention to detail.
• Excellent verbal and written communication expertise via phone and in-person.
• Extensive software skills - Microsoft Office.

Responsibilities

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

Skills

Customer service

Planning

Logistics

Organizational skills

Communication

Tools

Microsoft Office

Job description

Access Systems, a dynamic and fast-growing company in Waukee, IA, is actively hiring a Scheduling Coordinator. You will manage end-to-end scheduling for equipment deliveries, installations, and pick-ups, and serve as the project lead for each copier installation.

Join our team to work cross-functionally with Sales, Warehouse, and Service, optimize scheduling processes, and deliver a high-touch service experience from start to finish. Competitive benefits and a path for career growth are provided.