Sales Support Specialist

Access Systems, Inc.; Des Moines (IA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Full Benefits Package

Matching 401(k) Retirement Savings Plan

Continuous Training Opportunities

Company Events and Incentive Trips

Job summary

Access Systems, Inc. is seeking a Sales Support Specialist to support our IT sales team at the Waukee Office. The role involves assisting with quotes, order processing, and customer communication while maintaining accurate records.

The ideal candidate will have at least 1 year of experience in customer service or office support, strong communication skills, and be detail-oriented. This full-time position offers competitive pay and a full benefits package.

Qualifications

• At least 1 year of experience in customer service, administration, or office support.
• Organized, detail-oriented, and able to manage multiple priorities.
• Ability to think on your feet.

Responsibilities

• Support the sales team with quotes, order processing, and opportunity tracking.
• Communicate with customers by phone and email for follow-up and routine requests.
• Assist Account Managers with proposals, scheduling, and sales-related tasks.

Skills

Customer service experience

Strong verbal and written communication skills

Organizational skills

Job description

Job Type: Full-Time

Job Location: Onsite – Waukee Office

Hours: Monday-Friday, 8am-5pm

Access Systems, a dynamic and fast-growing company, is hiring a Sales Support Specialist to support our IT sales team and help keep deals and customer communication moving. Compensation up to $24/hour based on experience.

What You’ll Be Doing:

• Support the sales team with quotes, order processing, and opportunity tracking.
• Communicate with customers by phone and email for follow-up and routine requests.
• Assist Account Managers with proposals, scheduling, and sales-related tasks.
• Maintain accurate customer records and activity notes in our systems.

What We’re Looking For:

• At least 1 year of experience in customer service, administration, or office support.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Ability to think on your feet.
• Interest in working in a sales-driven environment.

Join Our Team and Enjoy:

• Full Benefits Package, including Medical, Dental, and Vision Insurance.
• Matching 401(k) Retirement Savings Plan.
• Continuous Training Opportunities and Career Advancement.
• Company Events, Team Events, Holiday Banquets, and Incentive Trips.
• Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more.

At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee‑centric culture, we genuinely care about our people and provide transparent leadership with a growth‑oriented vision. Join our Midwest‑based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close‑knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.