Scheduling Coordinator - Coastline Orthodontics

Rock Dental Brands; Jacksonville (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health & Wellness insurance

Complimentary orthodontic treatment

401(k) retirement plan with company M

Paid time off

Paid holidays

Job summary

Coastline Orthodontics in the local area is seeking a Scheduling Coordinator to serve as the heart of our practice. You will work closely with orthodontists, clinical staff, and team leaders to ensure smooth daily operations and maximize patient treatment time.

This role requires mobility to travel between our 3 state-of-the-art clinics, offering a fast-paced, collaborative environment and opportunities for growth in patient care and office coordination.

Qualifications

• 2+ years of administrative, customer service, or medical office experience.
• Strong communication and organizational skills.
• Ability to travel between 3 local clinics and support multiple sites.

Responsibilities

• Greet and assist patients, manage calls, schedule appointments, and send confirmations.
• Travel locally to support across 3 clinics to maintain smooth operations.
• Collaborate with doctors and clinical staff to keep daily appointments on schedule.
• Handle patient accounts, verify insurance eligibility, and maintain accurate digital records.
• Maintain inventory and assist with light housekeeping to keep clinics pristine.

Skills

Customer service

Attention to detail

Communication

Team player

Tech-savvy

Education

High School Diploma

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Coastline Orthodontics

Location: Local Area (Supporting 3 State-of-the-Art Clinics)

Job Type: Full-Time

Why Join Coastline Orthodontics?

At Coastline Orthodontics, we believe a great smile transforms lives. We are looking for a enthusiastic Scheduling Coordinator to serve as the heart of our practice. You’ll be welcomed into a high-performing culture that celebrates teamwork, growth, and personal well-being.

What We Offer (Total Rewards & Benefits):

• Health & Wellness: Flexible health, dental, and vision insurance options + Employee Assistance Program (EAP)

• Perk: Complimentary orthodontic treatment for you and your immediate family!

• Career Growth: Competitive pay, hands-on training, and advancement opportunities

• Work-Life Balance: Generous Paid Time Off (PTO) + Paid Holidays

• Financial Security: Industry-leading 401(k) retirement plan with a company match

About the Role:

As a Scheduling Coordinator, you are the first point of contact for our patients. You will work hand-in-hand with our Orthodontists, clinical assistants, and team leaders to ensure seamless daily operations and maximize patient treatment time.

This dynamic role helps support multiple state-of-the- Art clinics, so flexibility and a willingness to assist across locations are key to your success and our team’s daily harmony.

Key Responsibilities:

• Patient Hospitality: Welcome patients, answer incoming calls, handle appointment scheduling, and send confirmations.

• Multi-Clinic Support: Travel locally to assist across our 3 modern locations to ensure continuous, high-quality patient care.

• Clinical Collaboration: Partner with doctors and clinical staff to keep daily appointments on schedule.

• Practice Administration: Manage patient accounts, verify insurance eligibility, and maintain accurate digital dental records.

• Office Coordination: Maintain office inventory/stock levels and assist with light general housekeeping to keep our clinics pristine.

What We Are Looking For:

• Patient-Centered & Kind: Warm, respectful, and genuinely passionate about helping others.

• Team Player & Adaptable: Thrives in a fast-paced environment and eager to collaborate across multiple clinic sites.

• Strong Communicator: Excellent verbal/written skills and strong attention to detail.

• Proactive Problem Solver: Able to multitask, handle challenges with grace, and anticipate team and doctor needs.

• Tech-Savvy: Comfortable navigating basic computer programs and digital scheduling software.

Qualifications:

• Education: High School Diploma or equivalent required.

• Experience: 2+ years of administrative, customer service, or medical office experience preferred.

• Mobility: Reliable transportation and a valid driver’s license to travel between our 3 local clinics.

• Skills: Basic computer literacy and legible handwriting.