SCHEDULING COORDINATOR

Hudson Regional Health; Secaucus (NJ); On-site; USD 60,000 - 75,000; Full time

Job summary

Hudson Regional Health seeks an experienced coordinator to manage the day-to-day operations of the OR scheduling and verification team in a hospital setting. You will supervise technical staff, verify patient demographics and insurance records, and ensure proper filing and insurer notifications.

The role includes training personnel on computer systems, coordinating staffing coverage, and addressing patient concerns while recommending improvements to policies and procedures to boost department

Qualifications

• HS Diploma or higher; college degree preferred.
• 3+ years experience in hospital/surgical center scheduling and coordination.

Responsibilities

• Oversee day-to-day operations of the OR scheduling/verification department and supervise technical and support staff.
• Verify and enter patient demographic data into the computer system; ensure copies of insurance records are filed and notify insurers.
• Provide technical instructions and training to personnel on systems, usage, and workflow organization.
• Coordinate staffing needs; maintain adequate coverage and efficient utilization of department personnel.
• Cover staffing gaps as needed and resolve patient/family concerns with corrective actions.
• Recommend service, policy or procedures changes to improve department performance and productivity.

Education

HS Diploma

College degree in related field

Job description

Duties

• Responsible for day-to-day operations of the O.R. scheduling/verification department of the technical and support staff.
• Controls, verifies demographic information accuracy into the computer system; verifies that copies of all patients' insurance records are made and placed into file; verifies that notification is sent to insurance companies.
• Provides technical instructions and training of personnel in techniques, computer system usage, and organization of work.
• Coordinates staffing needs; schedules and maintains adequate coverage and effective utilization of the department personnel.
• Covers all staffing gaps as needed. Resolves patient/family dissatisfaction by investigating concerns and providing corrective actions.
• Recommends changes in service, policies and procedures, if needed, to improve the department performance and productivity.

EDUCATION + EXPERIENCE REQUIREMENTS

H.S. Diploma, college degree in related field preferred.

3+ years experience in a hospital and or surgical center setting in the Scheduling and Coordination Department.