Scheduling Coordinator

GPS Dental; Parker (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

GPS Dental in Parker, CO is seeking a Scheduling Coordinator to manage and optimize our scheduling processes, ensuring smooth operations and a positive patient experience.

The role focuses on coordinating appointments, maintaining accurate records, and delivering excellent customer service in a fast-paced dental practice environment.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of dental experience.

Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills

Attention to detail

Customer service

Team player

Time management

Communication

Scheduling software

Multitasking

Education

High School Diploma/GED

Job description

Scheduling Coordinator

Department: Front Office

Employment Type: Full Time

Location: Parker, CO

Reporting To: Ashley Nagy

Compensation: $20.00 - $25.00 / hour

Description

The Scheduling Coordinator is responsible for managing and optimizing our scheduling processes. This role is essential in ensuring smooth operations by coordinating appointments, maintaining accurate records, and providing excellent customer service. This role is crucial in maintaining an organized and efficient scheduling system while ensuring a positive experience for clients or patients.

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills, Knowledge and Expertise

Required Skills & Abilities:

• Attention to detail.
• Strong customer service skills.
• Must be able to work in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and office tools.
• Ability to multitask and work efficiently under pressure.

Education and Experience:

• High School Diploma/GED
• 2 + years of dental experience

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment)
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories