Scheduling Coordinator

GPS Dental; Wichita (KS); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Professional development

Team environment

Modern equipment

Job summary

GPS Dental in Wichita, KS is seeking a Scheduling Coordinator to manage and optimize our appointment scheduling, maintain accurate records, and deliver excellent customer service in a clinical setting.

You will schedule, reschedule, confirm appointments, communicate with patients, keep records updated, and collaborate with staff to prevent conflicts, ensuring a positive patient experience.

Qualifications

• Attention to detail is essential for accurate records and efficient scheduling.
• Strong customer service skills are required to handle patients and inquiries.
• Must work well in a team-oriented environment and collaborate with the Front Office staff.
• Excellent organizational and time-management skills to manage multiple appointments.
• Clear and professional communication with patients and staff is necessary.
• Proficiency in scheduling software and standard office tools.
• Ability to multitask and work efficiently under pressure.

Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients/patients regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide excellent customer service and assist with inquiries.

Skills

Attention to detail

Customer service

Teamwork

Organizational skills

Communication skills

Scheduling software

Multitasking

Education

High School Diploma/GED

Tools

Scheduling Software

Job description

Scheduling Coordinator

Department: Front Office

Employment Type: Full Time

Location: Wichita, KS

Reporting To: Liberty Collins

Compensation: $15.00 - $23.00 / hour

Description

The Scheduling Coordinator is responsible for managing and optimizing our scheduling processes. This role is essential in ensuring smooth operations by coordinating appointments, maintaining accurate records, and providing excellent customer service. This role is crucial in maintaining an organized and efficient scheduling system while ensuring a positive experience for clients or patients.

Schedule Monday through Saturday

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills, Knowledge and Expertise

Required Skills & Abilities:

• Attention to detail.
• Strong customer service skills.
• Must be able to work in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and office tools.
• Ability to multitask and work efficiently under pressure.

Education and Experience:

• High School Diploma/GED
• 1 + years of dental experience

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment)
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories