Scheduling Coordinator

Wichita Family Dental; Wichita (KS); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision insurance

401(k) with employer matching

Professional development and growth

Modern technology and well-equipped OP

Job summary

Wichita Family Dental seeks a Scheduling Coordinator to manage and optimize appointment scheduling, maintain records, and deliver exceptional customer service in a busy front office.

Schedule Monday through Saturday in a collaborative, patient-centered environment. Requires high school diploma and 1+ year of dental experience; compensation is hourly and commensurate with experience.

Qualifications

• Must have a High School Diploma or GED.
• Dental experience of 1+ year preferred.
• Candidate should be able to work in a team environment.
• Proficiency with scheduling software and office tools is required.

Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate appointment details with clients and patients.
• Maintain updated records of appointments and contact information.
• Optimize schedules to prevent conflicts or delays.
• Send reminders and follow-ups to patients.
• Address scheduling issues professionally.
• Collaborate with staff for seamless coordination.
• Provide excellent customer service and handle inquiries.

Skills

Attention to detail

Strong customer service

Team oriented

Organizational skills

Time management

Communication skills

Scheduling software proficiency

Education

High School Diploma/GED

1+ years of dental experience

Tools

Scheduling software

Job description

Scheduling Coordinator

Department: Front Office

Employment Type: Full Time

Location: Wichita, KS

Reporting To: Liberty Collins

Compensation: $15.00 - $23.00 / hour

Description

The Scheduling Coordinator is responsible for managing and optimizing our scheduling processes. This role is essential in ensuring smooth operations by coordinating appointments, maintaining accurate records, and providing excellent customer service. This role is crucial in maintaining an organized and efficient scheduling system while ensuring a positive experience for clients or patients.

Schedule Monday through Saturday

Key Responsibilities

• Schedule, reschedule, and confirm appointments efficiently.
• Communicate with clients, patients, or customers regarding appointment details.
• Maintain updated records of appointments and contact information.
• Ensure schedules are optimized to prevent conflicts or delays.
• Send reminders and follow-ups to clients or patients.
• Address scheduling issues and resolve conflicts professionally.
• Collaborate with staff to ensure seamless coordination.
• Provide exceptional customer service and assist with inquiries.

Skills, Knowledge and Expertise

Required Skills & Abilities

• Attention to detail.
• Strong customer service skills.
• Must be able to work in a team-oriented environment.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and office tools.
• Ability to multitask and work efficiently under pressure.

Education and Experience

• High School Diploma/GED
• 1 + years of dental experience

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday
• Occasional lifting, moving, or carrying of items up to 25 pounds (e.g., office supplies, small equipment)
• Ability to bend, reach, and perform light physical tasks related to office organization and maintenance
• Comfortable working in a clinical environment, including proximity to dental procedures, instruments, and equipment

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunities
• Supportive, team-oriented work environment
• Modern technology and well-equipped operatories