Scheduling Coordinator

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL seeks an Administrative Assistant for the Gastroenterology department. The role involves handling calls, scheduling, and accurate data entry of patient demographics and insurance information.

Responsibilities include verifying referrals and authorizations, coordinating appointments, and ensuring proper documentation and communication with related offices. A high school diploma and 3–5 years of experience are preferred.

Qualifications

• Proficient in handling high call volumes with professional communication.
• Accurate data entry of patient demographics and insurance information.
• Ability to verify referrals and authorizations for procedures.
• Flexible to perform multiple administrative tasks as needed.

Responsibilities

• Answers telephone promptly and forwards calls to appropriate area.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Ensures that authorizations are obtained prior to scheduling procedures/testing.
• Notifies supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.
• Communicates with other offices to schedule testing/procedures.

Skills

Telephone etiquette

Scheduling appointments

Data entry

Insurance verification

Education

High School

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida’s largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

CC207840 Gastroenterology

Job Description Summary:

Position Responsibilities

• Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Ensures that authorizations are obtained prior to scheduling procedures/testing
• Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor.
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency.
• Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures.

Qualifications

License/Registration/Certification

• Not applicable

Education

• High School

Experience

• 3-5 years experience preferred

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accountsRetirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!