Patient Representative I

Mount Sinai Medical Center of Florida, Inc.; Miami (FL); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center is seeking a front desk/office assistant to support patient intake and administrative tasks at our Miami Shores department. Responsibilities include prompt telephone handling, accurate data entry of patient and insurance information, and scheduling appointments.

Ideal candidates may have a High School diploma and experience in a healthcare setting. We offer comprehensive benefits and a supportive team in a fast-paced environment.

Qualifications

• Education: High School diploma or equivalent.
• Experience in a healthcare setting preferred but not required.

Responsibilities

• Answers telephone promptly and forwards calls to appropriate area.
• Accurately enters patient demographics information and insurance data in the computer.
• Verifies insurance information, collects referrals and authorizations, and forms as documented.
• Schedules appointments and records them according to practice policy.
• Maintains daily receipts and journals and deposits to cashiers.

Skills

Telephone etiquette

Data entry accuracy

Education

High School diploma or equivalent

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Cultural of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department: CC207726 Miami Shores

Job Description Summary:

Position Responsibilities Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently. Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold. Hold times are to be kept to a minimum. Repeats key information when writing down messages to ensure accuracy. Accurately enters patient demographics information and insurance data in the computer as documented. Verifies insurance information, collect referrals and authorizations, and/or other forms as documented. Checks to ensure that patients fill out applicable forms completely and correctly. Informs secretary or Office Coordinator when supply level is approaching reorder point. Copies patient records if requested by insurance company or other physician's office. Distributes mail accurately and on a timely basis. Efficiently schedules appointments, recording them as documented and following practice policy. Responsible for completing daily receipts and journals and deposits to cashiers. .Responsible for petty cash.

Qualifications

License/Registration/Certification Not applicable Education High School Experience Experience in a Healthcare setting preferred but not required

Benefits:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.