Scheduling Coordinator

International Executive Service Corps; Miami Beach (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Job summary

A leading healthcare provider in Miami Beach is seeking a Scheduling Coordinator to handle incoming calls, manage appointment schedules, and ensure accurate patient information. This role requires a High School Diploma and 3+ years of experience in a healthcare setting. You will be part of a supportive environment dedicated to providing high-quality healthcare. Comprehensive benefits including health insurance, retirement plans, and wellness programs are offered.

Qualifications

• 3+ years of experience in a physician practice/healthcare setting preferred.

Responsibilities

• Answer telephone promptly and categorize calls.
• Accurately enter patient demographics and insurance data.
• Schedule appointments and ensure authorizations are obtained.

Skills

Telephone etiquette

Data entry accuracy

Appointment scheduling

Education

High School Diploma

Job description

Scheduling Coordinator

All Locations

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities

• Answers telephone promptly; preferably by the third ring
• Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold
• Hold times are to be kept to a minimum
• Repeats key information when writing down messages to ensure accuracy
• Accurately enters patient demographics information and insurance data in the computer as documented
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented
• Efficiently schedules appointments, recording them as documented and following practice policy
• Ensures that authorizations are obtained prior to scheduling procedures/testing Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency
• Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures

Qualifications

• 3+ years of experience in a physician practice/healthcare setting preferred
• High School Diploma Required

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!