Scheduling Coordinator

The Caregiving Company; Las Cruces (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Performance-based incentives

Optional health insurance

Dental insurance

Vision insurance

Job summary

The Caregiving Company is seeking a Scheduling Coordinator to ensure shifts are staffed by managing caregiver schedules and real-time coverage. You will match caregivers to clients based on skills, availability, and compatibility while remaining flexible to respond to call-outs and urgent staffing needs.

This full-time role, Mon-Fri with on-call rotation, emphasizes organized administration and clear communication to minimize gaps in care and optimize caregiver utilization.

Qualifications

• 2+ years of scheduling, dispatch, or coordination experience.
• Experience with Google Suite and scheduling software.
• Healthcare or home care experience preferred.

Responsibilities

• Build and maintain weekly caregiver schedules
• Match caregivers to clients based on skills, availability, and needs
• Respond to call-outs, no-shows, and last-minute changes
• Secure shift coverage quickly to avoid gaps in care
• Communicate schedule updates with caregivers and clients
• Maintain accurate and up-to-date scheduling records
• Monitor coverage, overtime, and caregiver utilization
• Coordinate with recruiting team on staffing needs

Skills

Organizational skills

Time management

Multitasking

Communication

Problem-solving

Tools

Google Suite

Scheduling software

Job description

Description

Job Description:

The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs.

The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization.

The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities.

Responsibilities:

• Build and maintain weekly caregiver schedules
• Match caregivers to clients based on skills, availability, and needs
• Respond to call-outs, no-shows, and last-minute changes
• Secure shift coverage quickly to avoid gaps in care
• Communicate schedule updates with caregivers and clients
• Maintain accurate and up-to-date scheduling records
• Monitor coverage, overtime, and caregiver utilization
• Coordinate with recruiting team on staffing needs

Qualifications:

• 2+ years of scheduling, dispatch, or coordination experience
• Strong organizational and time management skills
• Ability to multitask in a fast-paced environment
• Excellent communication and problem-solving abilities
• Experience with Google Suite and scheduling software
• Healthcare or home care experience preferred

Schedule:

Full-time, Monday-Friday with on-call rotation

Benefits:

PTO, Performance-based Incentives, Optional Health, Dental, and Vision Insurance