Scheduling Coordinator

One-You-Love-Homecare-Lakeland; Lakeland (FL); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Holidays

Community & Purpose-Driven Benefits

Work-Life Integration

Employee Recognition & Appreciation

Professional Development & Education

Flexible Work Options

Competitive Wages

Job summary

One You Love Homecare Lakeland is seeking a Scheduler to efficiently assign caregivers to clients, maintaining continuity of care and strong communication amid last-minute changes.

You will coordinate daily schedules, match caregivers by skills and location, update assignments, and collaborate with care coordinators, nurses, and management to ensure full coverage and excellent customer service. Flexible hours with remote-friendly options available.

Qualifications

• Experience scheduling, staffing or administrative coordination.
• Strong organizational and time management abilities.
• Excellent written and verbal communication.
• Proficient with scheduling software and MS Office.

Responsibilities

• Coordinate and maintain daily caregiver schedules based on client plans.
• Communicate assignments clearly to caregivers and update changes promptly.
• Ensure shifts are staffed; handle callouts and emergencies.
• Match caregivers with clients by skills and geography.
• Maintain records in scheduling software and client databases.
• Collaborate with care coordinators, nurses and management.

Skills

Scheduling experience

Organizational skills

Time management

Communication skills

Ability to handle high-pressure状況

Proficiency with scheduling software

Microsoft Office proficiency

Reliable & flexible

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Scheduling software

Microsoft Office

Job description

Benefits:

• Paid Holidays
• Community & Purpose-Driven Benefits
• Work-Life Integration & Family Support
• Employee Recognition & Appreciation
• Professional Development & Education Support
• Flexible Work Options
• Competitive Wages/Salaries

Schedule / Expected Work Hours:

• Flexible scheduling (days, with evening and weekend rotation)

Job Summary

• The Scheduler is responsible for effectively and efficiently scheduling caregivers to ensure continuity of care for clients. This role requires strong organizational and communication skills to manage last-minutes changes, ensure adequate staffing, and maintain positive relationships with clients and caregivers.

Responsibilities

• Coordinate and maintain daily schedules for caregivers based on client care plans and availability
• Communicate assignments and updates to caregivers clearly and promptly
• Ensure all shifts are staffed and coverage is maintained, including responding to callouts and emergencies
• Match caregivers with clients based on skills, preferences, and geographic location
• Maintain up-to-date records in scheduling software and client databases
• Work closely with care coordinators, nurses, and management to address scheduling needs and concerns
• Provide exceptional customer service to clients and caregivers
• Assist with onboarding and orientation of new caregivers as needed

Qualifications

• High school diploma or equivalent (Associate’s degree or higher preferred)
• Previous experience in scheduling, staffing, or administrative coordination (home care or healthcare industry a plus)
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to handle high-pressure situations and last-minute changes
• Proficient with scheduling software and Microsoft Office applications
• Reliable, flexible, and able to work occasional evenings or weekends if needed

Company Overview

• At One You Love Homecare, we are dedicated to delivering dependable and compassionate non-medical home care services that allow our clients to live independently and with dignity. Our Scheduler plays a vital role in ensuring smooth operations by coordinating caregiver assignments that meet client needs and preferences.

We’re more than caregivers...We’re like family!

Flexible work from home options available.