Scheduling Coordinator

Jobtailor; Smithville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking a diligent scheduling coordinator to ensure every shift is fully staffed and aligned with client needs. You will manage caregiver schedules, update assignments, and coordinate matching between clients and caregivers while maintaining a professional and confidential environment.

Ideal candidates will bring customer service experience, strong communication, and proficiency with Office and Google Suite.

Qualifications

• Must have good customer service skills.
• Must be presentable and professional when meeting clients.
• Clear understanding of caregiving operations and office tasks.
• Preferably caregiving, CNA, or medical experience.
• Scheduling experience is a plus.
• Must be over 18, have a valid driver’s license, and clear a background check and drug screen.
• Able to work in a team and maintain a positive environment.
• Dependable in production and attendance.
• Able to communicate with all business levels.

Responsibilities

• Schedules caregivers with new and existing clients to fully staff shifts.
• Manage medical scheduling systems for accuracy and effectiveness.
• Update caregiver assignments according to client schedules.
• Coordinate caregiver-client matching and communications.
• Maintain a positive, organized, and efficient work environment.

Skills

Customer service

Scheduling

Communication

Multitasking

Confidentiality

Office software

Teamwork

Tools

Microsoft Office

Google Suite

Job description

• Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully and reliably staffed.
• Manage medical scheduling systems to ensure accuracy and effectiveness.
• Modifies and updates caregiver according to the client's schedule.
• Works with caregiver staff to ensure proper caregiver and client match.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning environment.

Requirements

• Must be reliable, outgoing, and have good customer service skills.
• Presentable and professional appearance when meeting with clients.
• Clear understanding of how caregiving works, as well as office tasks.
• Preferably someone with caregiving, CNA, or medical experience.
• Scheduling experience is a plus.
• Must be over the age of 18, have a Valid Driver's License and be able to clear a Criminal Background Check (7-10 years) and Drug Screen.
• Experience in successfully working as part of a team and able to maintain a positive working environment.
• Dependable in both production and attendance.
• Able to communicate efficiently and effectively with persons at all levels of business.
• Knowledgeable in Microsoft Office and Google Suite Applications.
• Strong organizational skills and self-discipline.
• Ability to handle frequent interruptions and multi-task.
• Ability to effectively establish priorities.
• Must be able to deal with confidential material/documents with discretion and confidentiality.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.