Scheduling Coordinator

TieTalent; City of Watertown (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Employee Assistance Program

Uniforms Provided

401(k) with Company Match

Paid Vacation

Disability Plans

Job summary

An elite oral surgery practice is seeking a compassionate Scheduling Coordinator to provide exceptional patient care and support. This entry-level role involves greeting patients, scheduling appointments, and ensuring a smooth patient experience. Join a dedicated team committed to first-class service and community health. With a focus on patient satisfaction, you'll play a crucial part in our operations while enjoying competitive pay and benefits. If you are friendly, organized, and eager to contribute to a caring environment, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• At least one year of customer service experience required.

Responsibilities

• Greet patients and answer phones with a friendly demeanor.
• Schedule appointments and manage patient flow.
• Prepare patient charts and maintain confidentiality.

Skills

Customer Service

Organizational Skills

Attention to Detail

Understanding of Dental Terminology

Education

High School Diploma

Job description

3 days ago Be among the first 25 applicants

About
We are an elite oral surgery practice committed to exceptional patient care and first-class service to referring doctors. We seek a fun, hardworking, compassionate team player to help us grow and serve our community's oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities
The Scheduling Coordinator plays a critical role in providing exceptional patient care, ensuring the best clinical outcomes, and meeting patient needs. Responsibilities include greeting patients, answering phones, scheduling appointments, collecting payments, and preparing patient charts.

• Provide concierge-level customer service to patients, referring offices, and team members via phone, in person, or electronically.
• Greet patients and visitors warmly upon arrival.
• Answer phones promptly with a friendly demeanor.
• Schedule appointments to maximize patient satisfaction and efficient use of resources.
• Prepare daily schedules for providers.
• Prepare and maintain patient charts.
• Manage patient flow to minimize wait times.
• Assist patients as needed.
• Keep the reception area neat and professional.
• Maintain professional relationships with referring offices.
• Ensure confidentiality of all information per HIPAA regulations.
• Perform other duties as assigned.

Education and Experience
High school diploma or equivalent required. At least one year of customer service experience required.

Skills and Abilities
Understanding of dental terminology, friendly and professional demeanor, basic office skills, organizational skills, and attention to detail.

Core Benefits & Wellness
Medical, dental, and vision coverage; Employee Assistance Program; uniforms provided.

Financial Well-Being
Competitive pay, bonus potential, annual merit reviews, 401(k) with company match, HSA with HDHP plans.

Time Off, Disability, and Leave
Paid vacation starting at 2 weeks, 6 holidays, disability plans.

Location: Watertown, New York

Languages: English

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industries

Healthcare, Technology, Information and Internet

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