Scheduling Coordinator

Paradigm Oral Health; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Medical, Dental, Vision

Health Savings Account (HSA)

PTO, Holidays, Parental Leave

Short- and Long-Term Disability

401(k) Plan with Company Match

Employee Assistance Program (EAP)

Job summary

Paradigm Oral Health in Denver, CO is hiring a Scheduling Coordinator for a in-person, Monday–Friday role at 2000 S Colorado Blvd, Tower 3, Suite 100. We are an elite oral surgery practice seeking a fun, hardworking, compassionate team player to help grow the practice and serve the community.

The Scheduling Coordinator greets patients, answers phones, schedules appointments, collects financial responsibility and prepares patient charts, providing concierge level customer service to patients and

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Excellent communication and interpersonal skills.
• Ability to manage front-desk duties and patient flow.

Responsibilities

• Greet patients and visitors with a friendly demeanor.
• Answer phones and schedule appointments.
• Collect patient financial responsibility and prepare charts.
• Maintain reception area and assist referring offices.
• Ensure HIPAA confidentiality and professional workflow.

Skills

Friendly demeanor

Organizational skills

Attention to detail

Dental terminology understanding

Education

High school diploma or equivalent

Job description

This is an in-person, Monday-Friday position at our Denver location: 2000 S Colorado Blvd Tower 3, Suite 100, Denver, CO 80222

www.cosurgicalarts.com

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned.

Education and Experience

High school diploma or equivalent required.One year of customer service experience required.

Skills and Abilities

Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail.

What We Offer

• Competitive pay, Bonus potential, and annual merit reviews
• Medical, Dental, Vision, Life Insurance
• Health Savings Account (HSA) with HDHP health plans
• PTO, Sick Time, Paid Holidays, Paid Parental Leave
• Short- and Long-Term Disability
• 401(k) Plan with Company Match
• Employee Assistance Program (EAP)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans’ status.

Compensation details:

23-25 Hourly Wage