Scheduling Coordinator

Paradigm Oral Surgery; Boynton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

EAP

Uniforms Provided

401(k) Plan

HSA

Paid Vacation

Holidays

Life Insurance

Job summary

Paradigm Oral Surgery in Boynton Beach, FL is seeking a Scheduling Coordinator to join our elite practice. The role focuses on delivering exceptional patient service by greeting patients, answering calls, and organizing appointments.

Previous oral surgery experience is a plus but not required; we value a friendly, hardworking, team-oriented attitude and strong organizational skills, as we strive to provide top care for our patients and support for our referring doctors.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Understanding of dental terminology.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and prepare daily provider calendars.
• Collect patient financial responsibility.
• Prepare patient charts and maintain a neat reception area.
• Maintain confidentiality per HIPAA and assist as needed.

Skills

Dental terminology

Customer service

Phone etiquette

Organizational skills

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Boynton Beach, FL, US

30+ days ago Requisition ID: 3896

We are growing and have an exciting opportunity to join our team as a Scheduling Coordinator!

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.

Core Benefits & Wellness

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided
• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

Life Insurance

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays