Scheduler- (remote)

My Travel Connection; Philadelphia (Philadelphia County); Remote; USD 30,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for enthusiastic Travel Professionals to join their dynamic team. This role offers the chance to create unforgettable travel experiences while receiving comprehensive training to ensure your success. You will provide high-touch concierge-level service, respond to inquiries, and book a variety of travel packages. Enjoy the flexibility of a remote work environment while being part of a legacy that has crafted extraordinary journeys for over 70 years. If you have a passion for travel and customer service, this opportunity is perfect for you!

Benefits

Employee Discounts

Flexible Schedule

Comprehensive Training

Qualifications

• Exceptional customer service abilities with a commitment to delivering memorable experiences.
• Strong organizational skills with the capability to prioritize and multitask.

Responsibilities

• Provide concierge-level service, being the primary contact for travelers.
• Research and book travel packages, ensuring excellent communication.

Skills

Customer Service Excellence

Communication Skills

Organizational Skills

Flexibility

Education

Agent Certification

Tools

Web-based booking engines

Job description

Philadelphia, United States | Posted on 04/21/2025

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.
2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.
3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.
4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.
5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

1. No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.
2. Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.
3. Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.
4. Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.
5. Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.
6. Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.
7. Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Australia.

Laptop and or smartphone and Wifi is required.