Remote Event Planner

My Travel Connection; Philadelphia (Philadelphia County); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to provide exceptional customer service in travel planning. This role offers the chance to work from home, assisting clients with booking air travel, hotels, cruises, and events. With over 70 years in the business, the company prides itself on training new agents regardless of prior experience. Enjoy a flexible schedule while engaging with top suppliers and utilizing web-based booking tools. If you have a passion for travel and customer service, this opportunity is perfect for you!

Benefits

Flexible Schedule

Employee Discounts

Training Provided

Work from Home

Qualifications

• No experience necessary, training provided.
• Exceptional customer service and communication skills are crucial.

Responsibilities

• Serve as the primary customer contact providing concierge-level service.
• Research and book travel packages including air, hotel, and tours.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

No formal education required

Tools

Web-based booking engines

Travel resources

Job description

Philadelphia, United States | Posted on 04/21/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi-task
• Job Type: Full-time or part-time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.

Laptop and/or smartphone and Wi-Fi are required.