Remote Event Planner

Mytravelconnection; Philadelphia (Philadelphia County); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Remote Event Planner to join their dynamic team. This exciting role involves providing exceptional concierge-level service to clients while booking various travel arrangements, including flights, hotels, and events. With over 70 years of experience, this company offers comprehensive training, making it an ideal opportunity for those looking to start a career in travel planning. Enjoy the flexibility of working from home while receiving ongoing training and employee discounts. If you have a passion for travel and customer service, this role is perfect for you!

Benefits

Flexible schedule

Agent certification included

Employee discounts

Ongoing training and certifications

Work remotely

Qualifications

• No experience necessary; training provided.
• Must be at least 18 years old and reside in the U.S., Mexico, or Australia.

Responsibilities

• Serve as the primary customer contact, providing premium concierge-level service.
• Research and book domestic and international travel packages.
• Collaborate with top suppliers and provide e-tickets.

Skills

Exceptional customer service skills

Excellent written and verbal communication skills

Strong organizational skills

Job description

Join to apply for the Remote Event Planner role at My Travel Connection.

This is an excellent opportunity to work from home booking air, hotel, car rentals, cruises, sporting events, and concerts for a company with over 70 years of experience serving clients worldwide. No experience necessary; training will be provided.

Core Responsibilities:

1. Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
2. Respond promptly to telephone, email inquiries, and online travel submissions.
3. Research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
4. Collaborate directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
5. Become familiar with multiple web-based booking engines and travel resources.
6. Calculate pricing and costs for changes or additional trip fees.
7. Provide e-tickets and process credit card payments over the phone.

Qualifications:

1. No experience necessary; training provided.
2. Exceptional customer service skills.
3. Excellent written and verbal communication skills.
4. Strong organizational skills with the ability to prioritize and multitask.
5. Must be at least 18 years old and reside in the U.S., Mexico, or Australia.
6. Reliable laptop or smartphone and Wi-Fi connection.

Benefits:

1. Flexible schedule.
2. Agent certification included.
3. Employee discounts.
4. Ongoing training and certifications.
5. Work remotely.

Additional Information:

• Employment type: Full-time or Part-time.
• Seniority level: Entry level.
• Job function: Customer Service.
• Industry: Hospitality.