Scheduler II

GI ALLIANCE; San Antonio (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Paycom in Texas is seeking a skilled medical scheduling specialist to manage office visits and procedure appointments, assist with high call volume, and help with patient registration and payment processing. You will coordinate physician schedules, radiology and lab bookings, and support triage efforts.

The role requires excellent communication, multitasking in a fast-paced medical office, and basic understanding of healthcare plans.

Qualifications

• 2–5 years of medical scheduling experience preferred.
• Excellent written and verbal communication and customer service.
• Ability to multi-task in a fast-paced medical office.
• Basic understanding of healthcare plans and benefits.
• Bilingual is a plus.

Responsibilities

• Schedule office visits and procedures for patients.
• Assist with triage calls and patient check-in/check-out.
• Maintain physicians schedules and radiology/lab appointments.
• Assist in patient registration and daily financial transactions.
• File records in EMR and prepare patient charts for visits.

Skills

Communication

Customer service

Medical scheduling

Multi-tasking

Detail-oriented

Reading medical benefits

Bilingual

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level II Status:Intermediate experience (4+ years’ experience) and/or acting more independently,Takes on some additional duties to assist the office.Strong and consistent performer.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.