Scheduler II

The Christ Hospital; Cincinnati (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

The Christ Hospital in Cincinnati, OH seeks an organized Scheduling Clerk to coordinate patient and physician appointments, manage lab and test orders, and support the clinical team. You will handle clerical tasks, confirm referrals, and maintain accurate schedules and files to ensure smooth daily operations.

You should have a High School diploma (Associates or Medical Secretary certification preferred) and at least 2 years of medical office scheduling experience, along with proficient Microsoft

Qualifications

• High School Diploma or equivalent required.
• Associates degree or Medical Secretary Certification preferred.
• 2 years medical office experience and 1 year scheduling experience required; administrative or secretarial experience preferred.

Responsibilities

• Schedules patient and physician scheduling using appropriate systems for ordering labs, diagnostic test orders and scheduling; provides clerical support to the clinical team; obtains records and films in preparation of daily schedule.
• Answers telephone; transcribes, distributes and files correspondence; coordinates meeting plans and travel arrangements for physician; attends and takes minutes for meetings; opens and sorts mail; orders supplies as needed.
• Checks out patients, answers questions, schedules follow-up appointments or testing, collects co-pays.
• Verifies referrals and performs pre-certifications as appropriate; manages and updates to volumes of patient care policies; assists with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits; may take deposits to bank; batches fee tickets and submits batches to CBO daily.
• May act as Super User for Electronic Medical Record.
• All other duties as assigned.

Skills

Multitasking

Organization

Communication

Confidentiality

Education

High School Diploma or equivalent

Associates degree or Medical Secretary Certification preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description

Schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times.
• Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed.
• Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays.
• Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily.
• May act as Super User for Electronic Medical Record.
• All other duties as assigned.

Qualifications

• EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred.
• YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred.
• REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality.