Scheduler/Front Desk

Benchmark Senior Living; Shelburne (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Holidays & floating holidays

Meal program

Paid training

Referral program

Wellness programs

401k with company match

Medical, Vision & Dental

Tuition reimbursement

Vacation & PTO

Job summary

Benchmark Senior Living in Shelburne, VT, is seeking a Scheduler for the care department and front desk coverage. This full-time role runs 11 am–7 pm with every-other-weekend requirements, and trains on our scheduling software. Strong customer service and administrative skills are essential to support residents, families, and staff.

Responsibilities include scheduling, answering calls, coordinating with other departments, and general office support. Prior admin experience is helpful.

Qualifications

• Experience providing Administrative Support desired.
• Excellent Customer Service skills.
• Proficient time management; detail oriented.
• Ability to understand and follow instructions in English; write routine reports and correspondence; read and interpret documents such as safety rules and procedure manuals.
• Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population.
• Proficient Computer Skills; MS Word, PowerPoint, Excel, Outlook. Prior experience with a fleet management system desirable, but not required.

Responsibilities

• Scheduling
• Answering calls and taking messages from residents and resident families
• Interacting with other departments
• Providing general office support
• Other duties and projects as assigned

Skills

Scheduling

Administrative Support

Customer Service

MS Word

MS Excel

Phone Communication

Tools

MS PowerPoint

Outlook

Fleet management software

Job description

The Arbors of Shelburne is looking for an individual to be our Scheduler for our care department staff (nurses and nurses' aides). Will also cover the front reception desk as needed.

This is a full time, benefits eligible position, 11 am to 7 pm, with an every other weekend requirement.

Must have a working knowledge of the use of Microsoft Word and Excel.

Will train the right person on the use of our scheduling software.

Strong customer service skills are also a necessity as the Administrative Assistant will be communicating with residents and family members.

Responsibilities Include, But Are Not Limited To

• Scheduling
• Answering calls and taking messages from residents and resident families
• Interacting with other departments
• Providing general office support
• Other duties and projects as assigned

Requirements

• Previous experience providing Administrative Support desired
• Excellent Customer Service skills.
• Proficient time management skills. Detail oriented.
• Ability to understand and follow instructions in English; write routine reports and correspondence; read and interpret documents such as safety rules and procedure manuals.
• Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population.
• Proficient Computer Skills; MS Word, PowerPoint, Excel, Outlook. Prior experience with a fleet management system desirable, but not required.

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match*
• Medical, Vision & Dental Benefits*
• Tuition Reimbursement Program*
• Vacation and Health & Wellness Paid Time Off*
• Eligibility may vary by employment status