Part-Time Receptionist & Concierge — Senior Living

Benchmark Senior Living; Bedford (NH); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Company-provided U n i

Job summary

Benchmark Senior Living is seeking a Part Time Receptionist at The Arbors of Bedford to welcome visitors, manage calls, and support residents with concierge-style service.

This role requires evening, weekend, and holiday availability; compensation is $17.50-$18.75 per hour, with benefits and training opportunities to grow within a caring, team-focused environment. You will keep the lobby tidy, handle appointment books, and assist with resident accounts and transportation coordination.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments to visitors.
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Manages documentation for resident accounts
• Acts as concierge for residents (arranging facility bus trips, handling telephone and/or cable problems, managing packages, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system proficiency

Education

High school diploma or equivalent

Job description

The Arbors of Bedford are looking for a Part Time Receptionist to join their team!

Part time position to include evenings, weekends, and holidays

$17.50-$18.75/HR

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Manages documentation for resident accounts
• Acts as concierge for residents (arranging facility bus trips, handling telephone and/or cable problems, managing packages, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
  
  

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others
  
  

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status