Care Scheduler & Front Desk Coordinator

Benchmark Senior Living; Shelburne (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Holidays & floating holidays

Meal program

Paid training

Referral program

Wellness programs

401k with company match

Medical, Vision & Dental

Tuition reimbursement

Vacation & PTO

Job summary

Benchmark Senior Living in Shelburne, VT, is seeking a Scheduler for the care department and front desk coverage. This full-time role runs 11 am–7 pm with every-other-weekend requirements, and trains on our scheduling software. Strong customer service and administrative skills are essential to support residents, families, and staff.

Responsibilities include scheduling, answering calls, coordinating with other departments, and general office support. Prior admin experience is helpful.

Qualifications

• Experience providing Administrative Support desired.
• Excellent Customer Service skills.
• Proficient time management; detail oriented.
• Ability to understand and follow instructions in English; write routine reports and correspondence; read and interpret documents such as safety rules and procedure manuals.
• Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population.
• Proficient Computer Skills; MS Word, PowerPoint, Excel, Outlook. Prior experience with a fleet management system desirable, but not required.

Responsibilities

• Scheduling
• Answering calls and taking messages from residents and resident families
• Interacting with other departments
• Providing general office support
• Other duties and projects as assigned

Skills

Scheduling

Administrative Support

Customer Service

MS Word

MS Excel

Phone Communication

Tools

MS PowerPoint

Outlook

Fleet management software

Job description

Benchmark Senior Living in Shelburne, VT, is seeking a Scheduler for the care department and front desk coverage. This full-time role runs 11 am–7 pm with every-other-weekend requirements, and trains on our scheduling software. Strong customer service and administrative skills are essential to support residents, families, and staff.

Responsibilities include scheduling, answering calls, coordinating with other departments, and general office support. Prior admin experience is helpful.