Front Desk Receptionist -Partime

Benchmark Senior Living; Waltham (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday benefits

Meal discount

Training provided

Referral bonus

Wellness programs

401k match

Medical, Vision & Dental benefits

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to be the information hub for residents, families, staff, guests, and visitors across the community. You will greet guests, route inquiries, and support light computer processing duties as appropriate.

This role emphasizes warm, professional service, strong telephone skills, and the ability to manage appointment books and assist residents with concierge tasks, while helping keep the lobby welcoming and orderly.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system; able to teach others.

Responsibilities

• Greets visitors upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments to visitors (coffee, water, etc.).
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone/cable issues, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system expertise

Education

High school diploma

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Hours

Sun Mon 6am-2pm/Fri Sat 11am-7pm

Responsibilities

Greets visitors immediately upon arrival

• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status