Scheduler for Home Care Agency

Right at Home; Colorado Springs (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO for accrued hours

Health benefits available

WellSky training

Job summary

Right at Home is seeking a reliable Full-Time Home Care Scheduler to coordinate caregiver schedules using WellSky and to ensure consistent client support in an in-office setting. You will be the central point for scheduling, communication with caregivers and families, and maintaining accurate records.

The role requires strong organization, excellent communication, and the ability to manage urgent staffing needs with calm efficiency.

Qualifications

• Experience with home care scheduling or healthcare staffing preferred.
• Experience using WellSky preferred.
• Strong communication skills (phone, text, and email).
• Excellent organization and attention to detail.

Responsibilities

• Build and manage daily and weekly caregiver schedules in WellSky.
• Match caregivers to clients based on skills, availability, location, and preferences.
• Respond quickly to call-offs, shift changes, and urgent coverage needs.
• Monitor clock-ins, visit completion, and alerts through WellSky.
• Cover shift in urgent situations; ability to cover phones on call periodically.
• Record and update schedule changes and communication accurately in WellSky.
• Notify clients promptly about any schedule adjustments.
• Work closely with care coordinators, supervisors, and office staff.

Skills

Scheduling coordination

Strong communication

Organization

Problem-solving

Tools

WellSky

Job description

Full‑Time Home Care Scheduler

Position: Full‑Time Scheduler
Location: In‑Office
Hours: Mon‑ Fri., 8a‑4p
Compensation: $19‑$22

About the Role

We are looking for a reliable and detail‑oriented Full Time Home Care Scheduler to coordinate caregiver schedules using WellSky and ensure smooth, consistent support for our clients. The scheduler plays a central role in keeping care visits organized, communicating with caregivers and clients, and helping maintain accurate records.

Key Responsibilities

Scheduling & Staffing

• Build and manage daily and weekly caregiver schedules in WellSky
• Match caregivers to clients based on skills, availability, location, and preferences
• Respond quickly to call‑offs, shift changes, and urgent coverage needs
• Monitor clock‑ins, visit completion, and alerts through WellSky
• Cover shift in urgent situations
• Ability to cover phones (on call) periodically

Documentation & Coordination

• Record and update schedule changes and communication accurately in WellSky
• Ensure client and caregiver information remains current
• Maintain clear, professional communication with caregivers, clients, and family representatives
• Notify clients promptly about any schedule adjustments

Communication & Team Support

• Work closely with care coordinators, supervisors, and office staff
• Provide updates on staffing needs and caregiver availability
• Support onboarding schedules for new staff when needed
• Coordinate caregiver supplies needed

Qualifications

• Experience with home care scheduling or healthcare staffing preferred
• Experience using WellSky preferred
• Strong communication skills (phone, text, and email)
• Excellent organization and attention to detail
• Ability to problem‑solve and stay calm during urgent staffing needs
• Comfortable working independently and as part of a team

Preferred Skills

• Knowledge of caregiver skill sets and home‑care workflows
• Familiarity with HIPAA and privacy best practices
• Experience working in a fast‑paced scheduling or staffing environment

What We Offer

• Supportive, mission‑driven team
• Training on WellSky and agency processes
• Meaningful work that directly impacts clients and caregivers
• PTO for accrued hours
• Health Benefits available