Scheduler-Admissions

Mary Lanning Healthcare; Hastings (NE); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Mary Lanning Healthcare is seeking a motivated full-time Scheduling Specialist to join our team in Hastings, NE. The role focuses on coordinating and scheduling patients, providers, and facility resources for exams, while maintaining excellent patient relations and ensuring orders and insurance details are accurate.

The scheduler will link complex appointments, collaborate with multiple departments, assist patients with test preparation, and handle outbound scheduling calls in a fast-paced

Qualifications

• GED or High School Diploma required.
• 6 months related work experience preferred.
• Experience with computers and knowledge of medical terminology preferred.

Responsabilités

• Schedule patients, providers and facility resources for exams.
• Link complex appointments and coordinate with multiple departments to meet patient needs.
• Answer staff and patient questions on medical tests and procedures.
• Verify insurance details and ensure exams are scheduled correctly and authorized with the correct coverage.
• Initiate outbound calls to facilitate scheduling with patients.
• Provide instructions to patients to prepare for examinations and procedures.
• Confirm patient appointments and maintain positive patient relations in a fast-paced team environment.

Connaissances

Customer service

Phone etiquette

Coordination/organization

Interpersonal skills

Medical terminology knowledge

Formation

GED or High School Diploma

6 months related work experience preferred

Description du poste

Job Description:

Looking for a motivated/efficient full-time scheduling specialist to join our team!

To be a successful scheduler, you must be helpful and courteous when answering phone calls and be able to build and maintain a good rapport with referring providers, patients, and staff.

The scheduler's responsibilities include coordinating and scheduling patients, providers, and facility resources for exams. Also includes linking complex appointments and coordinating with multiple other departments to meet the needs of the patient. Answering staff and patient's questions on medical tests and procedures. Assure the accuracy of the physician's order, confirm it contains all the requirements for an appropriate order and link to the appropriate upcoming appointments. Verify insurance details and make sure that exams are scheduled correctly, authorized appropriately with the correct insurance. Initiate outbound calls to facilitate scheduling with patients. Communicate in a manner consistent with positive patient relations. Provide instructions to patients to prepare for examinations and procedures. Confirming patient appointments. Provides exceptional customer service, organizational skills and demonstrates the ability to work in a fast-paced team environment. Independently be able to evaluate and recognize situations and their level of urgency.

Hours:

8am-5pm, Monday-Friday

Requirements:

• GED or High School Diploma required.
• 6 months related work experience preferred.
• Experience with computers and knowledge of medical terminology preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.