Scheduler 77034

The-Rose; Houston (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

The-Rose in Houston, TX is seeking a skilled front desk scheduler to support patient access. This role answers phones and emails, schedules appointments, gathers insurance information, and enters data into our systems, ensuring a smooth patient flow.

The ideal candidate has 3–5 years scheduling in a medical office, bilingual English/Spanish, and the ability to multitask across insurance verification, online bookings, and special projects.

Qualifications

• High school graduate with 3–5 years scheduling experience in a medical office.
• Knowledge of insurance, multi-test scheduling, front desk duties.
• Multitask oriented.
• Bilingual (English/Spanish) required.

Responsibilities

• Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems.
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Return messages from appointment voicemail, answering service, and Contact US website appointment inquiries.
• Work orders received and maintain Special Projects related to scheduling and confirmations.
• Perform other duties as assigned; cross-training as needed.

Skills

Multitasking

Bilingual English/Spanish

Customer service

Scheduling

Education

High school diploma

Job description

Description

Job Summary

Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.

Job Duties

• Answer calls for patient inquiries and schedule appointments adhering to set guideline of questions, i.e., implants, age, previous films, method of payment and complete insurance information needed for verification.
• Work orders received.
• Work and maintain Special Projects to include BIRADS 0 and BIRADS 3 List, Online Appointments, and Replies to Automated Confirmations and Reschedule/Cancel Online Requests, and Dr Melillo’s schedule.
• Return messages from appointment voicemail, answering service, and Contact US website appointment inquires.
• Perform other duties as assigned; and cross‑training as needed.

Requirements

Qualifications

Education/Experience/Training:

• High school graduate or equivalent with 3-5 years scheduling experience in a medical office required.
• Knowledge of insurance, multi-test scheduling, front desk duties required.
• Multitask oriented.
• Bilingual (English/Spanish) required.