Scheduler (104438)

U.S. Dermatology Partners; Annapolis (MD); On-site; USD 51,577,000 - 57,308,000; Full time

Job summary

Paycom - ATS in Annapolis, MD is seeking a Scheduler to support patients and clinical staff by arranging appointments, verifying demographics and insurance, and guiding patients to locations.

The role requires attention to detail, strong communication, and proficiency with Microsoft Office; previous medical office experience is preferred.

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience.
• Detail oriented, professional attitude, reliable.
• Ability to follow verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations.
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing

Responsibilities

• Schedules all appointments for providers in computer system, including patients needing procedural appointments.
• Verifies all pertinent patient demographic information in the computer system, including insurance information.
• Confirms patients’ appointment and answers questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, directs patients, salespeople, and visitors to the correct extension, and takes messages as needed.
• Adheres to safety policies and procedures while supporting high quality customer service.
• Performs other duties as necessary

Skills

Detail oriented

Customer service

English communication

Office software

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

# Scheduler (104438)Annapolis-Old Mill - Annapolis, MD 21409Start Date 10/08/2026## OverviewSalary Range$18.00 - $20.00 HourlyPosition TypeFull TimeCategoryAdmin - Clerical## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)* Verifies all pertinent patient demographic information in computer system, including insurance information.* Confirms patients’ appointment and answers incoming questions about appointments.* Instructs patients in locations and directions.* Enters appropriate data into computer and retrieves data.* Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.