Scheduler

University of Derby; United States; Hybrid; USD 33,000 - 46,000; Full time

Benefits offered by this job

38 days annual leave (pro rata)

Local Government Pension Scheme

Wellbeing benefits

Staff discounts

Onsite gym

Cycle to Work

Flexible working environment

Personal and professional development

Job summary

The Timetabling Unit at University of Derby is seeking a detail‑driven professional to deliver timetables and personalised timetables for allocated programmes. From data gathering through to representation in the timetabling system, you will support efficient, student- and staff‑centred timetables and book rooms for non-academic needs.

You will work with colleagues across the Registry, using technology to gather information, ensure right‑first‑time data quality and provide excellent student

Qualifications

• Detail-oriented with excellent interpersonal skills.
• Methodical, creative, and accurate data handling.
• Experience delivering high-quality customer service and guiding stakeholders.

Responsibilities

• Deliver timetables and personalised timetables for allocated programmes.
• Book rooms to support non-academic requirements.
• Use technology to gather information and support inter-site working.
• Ensure data quality within a right-first-time ethos.
• Support enrolment, awards ceremonies and central timetimetabling activities.
• Collaborate across teams to deliver an excellent student experience.

Skills

Data handling

Interpersonal skills

Customer service

Collaboration

Job description

The Registry supports the whole student journey, from initial enquiry and admission through to final award and beyond. We work as an integrated, student-focused service, using our expertise, insight and technology to deliver excellent services and support student success. Our teams work collaboratively across the University, fostering an inclusive, high-performing culture that promotes wellbeing, development and opportunity for all.

About the Role

The Timetabling Unit is the centralised function for the governance, assurance and delivery of programme level timetables and personalised student timetables. The team ensures that the student experience is maximised within the timetable.

This key role will assume responsibility for the delivery of timetables and personalised timetables for allocated programmes. From the point of data gathering, you will work with programme areas to identify curriculum delivery requirements to deliver an excellent service, capturing the details within the timetabling system and identifying the most effective way to represent this information to ensure an efficient student and staff centred timetable.

The role will also include responsibility for the booking of rooms to support non-academic requirements.

Being digitally focussed you will use a range of technologies to support the inter site working of the Registry. You will also be comfortable with using technology to gather information to gain a clear understanding of the requirements. You will have a working knowledge of the wider services of the Registry to enable you to deliver a seamless service to students and staff.

You will be responsible for ensuring data quality within a right first time ethos for all data within your business area, supported by an awareness and understanding of the data processed within your area, particularly data classed as personal or sensitive.

You will support the wider work of the Registry across a range of programmes from FE, UG and PG, providing an excellent student experience and assisting in key University operational activities e.g. enrolment, awards ceremonies, acting as a focus for the central timetabling team for the purpose of delivering personalised timetables to all staff and students, whilst ensuring the best use of all University space and enhancing the student experience. Registry staff may be expected, from time to time, to work in other areas of the Registry, including other sites.

If you love a puzzle then you will excel within this role. We are looking for someone with the drive and ambition to deliver outstanding results. You will be detail-oriented with excellent interpersonal skills, capable of demonstrating tact and diplomacy in various situations. The ideal candidate will have a methodical, creative, and accurate approach to handling and collating data, ensuring reliability and precision.

You will also be comfortable with using technology to gather information to gain a clear understanding of the requirements. Strong data handling skills are essential, including the ability to collate, verify, analyse, and report on complex information. Confidence in using software applications, particularly those involving data manipulation, is required.

Experience in delivering high-quality customer service, providing advice and guidance to stakeholders, and creating innovative solutions to problems is highly valued. The ability to work collaboratively across teams and departments to achieve shared goals is key to success in this role.

Benefits and Perks

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development