Scheduler

Gila Regional Medical Center; Silver City (NM); On-site; USD 25,000 - 30,000; Full time

Job summary

Gila Regional Medical Center in Silver City, NM seeks a Scheduler for the Diagnostic Imaging Department. The role handles scheduling of exams across imaging modalities, verifies insurance and pre-authorizations, and confirms patient appointments, while delivering courteous front-desk service.

Requirements include a high school diploma or GED (some college preferred), knowledge of medical terminology, and proficiency in typing and Microsoft Office. Spanish speaking is highly preferred.

Qualifications

• Minimum High School Diploma or GED; some college education preferred.
• Knowledge of medical terminology is highly preferred.
• Typing skills and proficiency with Microsoft Office applications.

Responsibilities

• Schedules and confirms patient exams for all modalities.
• Provides general patient education, preparation information and instructions; verifies preparations, age, labs, allergies, diseases, and metal in the body, and orders appropriate medications or exams.
• Verifies insurance information and pre-authorizations; works with referring offices to obtain authorizations.
• Receives and records patient information, including correlation of physician orders with exam requests.
• Verifies orders, labs and authorizations.
• Maintains accurate records to ensure safety, confidentiality and quality of care.
• Communicates with technologist and radiologist regarding questions or issues.
• Provides front desk customer service, including order entry.
• Answers the phone and directs calls.
• Stocks supplies and keeps a clean work area.
• Additional duties as assigned.

Skills

Customer service

Typing

Microsoft Office

Spanish language

Education

High School Diploma or GED

Some college education preferred

Medical terminology knowledge

Tools

Meditech

Office equipment

Job description

Description

The Scheduler is responsible for providing clerical support in the scheduling area of the Diagnostic Imaging Department. S/he answers phones, schedules exams for all Diagnostic Imaging sections, verifies insurance and pre-authorizations, and confirms patient appointments.

Description

The Scheduler is responsible for providing clerical support in the scheduling area of the Diagnostic Imaging Department. S/he answers phones, schedules exams for all Diagnostic Imaging sections, verifies insurance and pre-authorizations, and confirms patient appointments.

Essential Functions

• Schedules and confirms patient exams for all modalities.
• Provides general patient education, preparation information and instructions. Verifies preparations, age, labs, allergies, diseases, and metal in the body, and orders appropriate medications or exams.
• Verifies insurance information and pre-authorizations and works with referring offices to assure authorizations are obtained.
• Receives and records patient information, including correlation of physician orders with exam request.
• Verifies orders, labs and authorizations.
• Maintains adequate records to ensure safety, proper care, and confidentiality with regard to patients and medical records.
• Communicates with technologist and radiologist regarding questions or issues.
• Provides front desk customer service, as needed, including order entry.
• Answers the phone and directs calls.
• Stocks supplies and maintains a clean work area.
• Additional duties as assigned.

Requirements

EDUCATION & TRAINING REQUIREMENTS

• Minimum High School Diploma or GED; some college education preferred
• Knowledge of medical terminology is highly preferred
• Typing skills and proficiency with Microsoft Office applications

Work Experience Requirements

• Office work experience, including answering phones, scheduling, communicating with the public, typing, and filing
• Familiarity with Meditech system and office equipment is desired
• Spanish speaking highly preferred
• Excellent customer service skills

Note: Job description available upon request

**All required documents must be presented at time of hire.**EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.GRMC is an Equal Opportunity Employer