Scheduler

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati is seeking a Medical Scheduler to coordinate patient and physician appointments, streamline communication between offices, and support the clinical team in a fast-paced office setting.

Responsibilities include managing scheduling for labs and tests, handling records, answering phones, and assisting with EMR tasks. Strong organization, confidentiality, and proficiency with Outlook, Word, and Excel are required.

Qualifications

• High School Diploma or equivalent required; associate degree or medical secretary certification preferred.
• 2 years of medical office experience and 1 year of scheduling experience required.
• Strong computer skills including Outlook, Word, and Excel; excellent organization and communication.

Responsibilities

• Schedule patient and physician appointments and manage daily flow of information.
• Handle labs, diagnostics orders, and testing scheduling; obtain records and films.
• Provide clerical support to the clinical team and coordinate referrals and pre-certifications.
• Coordinate meetings, travel, and take minutes; manage mail and deposits as needed.
• Verify referrals, perform pre-certifications, and maintain policy documents.
• Assist training of new schedulers and act as EMR Super User when needed.

Skills

Organization skills

Communication skills

Confidentiality

Multi-tasking

Education

High School Diploma or equivalent

Associates degree or Medical Secretary Certification preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description

Schedules patient care activity in the office and facilitates flow of information between physician, patient, and the referring physician.

Responsibilities

Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling. Provides clerical support to clinical team. Obtains records, films, etc. in preparation of daily schedule. Assignments may be of a confidential manner and require judgment and discretion at all times. Answers telephone makes daily patient, physician and other phone calls. Transcribes, distributes and files correspondence and administrative documents. Coordinates meeting plans and travel arrangements for physician. Attend and take minutes for meetings. Opens and sorts mail. Order Supplies as needed. Checks out patients, answers questions, schedules follow-up appointments or testing, collect co-pays. Verifies referrals and performs pre-certifications as appropriate. Manages and updates to volumes of patient care policies. Assist with training of new schedulers. Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for their accuracy and completion, completes batch header documentation, and submits batches to CBO daily. May act as Super User for Electronic Medical Record. All other duties as assigned.

Qualifications

EDUCATION: High School Diploma or equivalent required, Associates degree or Medical Secretary Certification preferred. YEARS OF EXPERIENCE: 2 years medical office experience and 1-year prior scheduling experience required. Administrative or secretarial experience preferred. REQUIRED SKILLS AND KNOWLEDGE: copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel). Excellent organization and communication skills required. Must be able to multi-task and maintain confidentiality.