Scenter Store Manager

Scenthound Chicago Old Town, IL; Chicago (IL); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Company Paid Life and AD&D Insurance

401k plan with company match

Free grooming services for your dog

Energetic, fun, loving work atmosphere

Unlimited growth potential

Performance-based bonuses

Descripción de la vacante

Scenthound in Chicago is seeking an enthusiastic Scenter Manager to lead our dog-wellness team, oversee daily operations, and deliver an exceptional member experience.

You’ll recruit, onboard, train, and develop staff, set performance standards, and foster a welcoming environment where dogs and their people feel cared for. A love of dogs and strong leadership are essential in this hands-on role.

Formación

• Experience leading teams in a fast-paced, hands-on environment.
• Strong customer-service and communication skills.
• Ability to recruit, onboard, and develop staff while maintaining a positive culture.

Responsabilidades

• Lead, coach, and motivate a team of dog-loving professionals.
• Create a positive, energetic, and team-oriented workplace.
• Oversee daily center operations and ensure a consistently great member experience.
• Build strong relationships with members and their dogs.
• Support recruiting, onboarding, training, and employee development.
• Set clear expectations and hold the team accountable for performance.
• Monitor Scenter performance, sales, and operational goals.
• Help maintain a clean, safe, welcoming environment for dogs, members, and staff.
• Lead from the front in all daily activities.

Conocimientos

Leadership

Customer service

Communication

Team management

Organizational skills

People development

Dog passion

Descripción del empleo

Scenter Manager – Scenthound

Lead a team. Love what you do. Make a difference in the lives of dogs and their people.

At Scenthound, we believe every dog deserves to feel their best—and every team member deserves a workplace where they can grow, contribute, and have fun along the way.

We’re looking for a enthusiastic, people-focused Scenter Manager to lead the day-to-day operations of our Scenthound scenter. This is more than a management role. You’ll be the person who brings the team together, creates an exceptional member experience, and makes sure every dog and their owner leaves feeling cared for.

What You’ll Do

• Lead, coach, and motivate a team of dog-loving professionals
• Create a positive, energetic, and team-oriented workplace
• Oversee daily center operations and ensure a consistently great member experience
• Build strong relationships with members and their dogs
• Support recruiting, onboarding, training, and employee development
• Set clear expectations and hold the team accountable for performance
• Monitor Scenter performance, sales, and operational goals
• Help create a clean, safe, welcoming environment for dogs, members, and employees
• Jump in wherever needed—because great leaders lead from the front

What We’re Looking For

• A natural leader who enjoys developing and motivating people
• Strong customer-service and communication skills
• Someone who thrives in a fast-paced, hands-on environment
• Organized, dependable, and comfortable managing multiple priorities
• A positive attitude and a genuine desire to make a difference
• Previous leadership or management experienceA love of dogs is a must!

Why Scenthound?

At Scenthound, we’re building more than a dog wellness business—we’re building a community. Our team is passionate about helping dogs live cleaner, healthier, happier lives, while creating meaningful connections with the people who love them.

If you’re a leader who loves people, loves dogs, and loves being part of something bigger, we’d love to meet you.

Come lead a team where every day is about making dogs—and their people—feel their best.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Company Paid Life and AD&D Insurance
• 401k plan with company match
• Free grooming services for your dog
• Energetic, fun, loving work environment
• Unlimited growth potential with an expanding business
• Performance-based bonuses