Scale-Up Account Management Lead

Hirebridge LLC; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Confirm is seeking a Manager, Account Management (Scale Up) to lead a high-performing Mid-Market and Scaled team. You will drive cross-sell revenue across a multi-product portfolio, build playbooks, and implement structured sales processes.

You will coach reps, manage forecasts, and collaborate with Sales, CVM, Revenue Ops, Marketing and Product to accelerate growth while maintaining a strong customer focus. The role emphasizes leadership, rigor and scalable systems.

Qualifications

• 3+ years of direct front-line management of B2B SaaS teams with quota attainment.
• Experience building cross-sell playbooks across multi-product portfolios.
• Proven ability to coach reps and drive executive-level engagement.

Responsibilities

• Own the team’s cross-sell revenue target across Mid-Market and Scaled accounts.
• Deliver data-backed weekly and quarterly cross-sell forecasts to leadership.
• Engage with sales, revenue and C-suite leaders to win major deals.
• Coach reps on strategic opportunities and multi-product negotiations.
• Build a high-accountability culture with sole ownership of growth metrics.
• Run weekly 1:1s, pipeline reviews and performance management.
• Hire, onboard and retain Account Management talent.
• Map whitespace and set tiering to target high-ROI opportunities.
• Design and refine cross-sell playbooks for high-touch and tech-touch delivery.
• Embed MEDDPICC and sales methodologies across playbooks.
• Maintain cadence with CVM, Revenue Ops, Marketing and Product.

Skills

SaaS sales management

Executive stakeholder engagement

Playbook development

Cross-product selling

Team coaching

Tools

MEDDPICC

Job description

Confirm is seeking a Manager, Account Management (Scale Up) to lead a high-performing Mid-Market and Scaled team. You will drive cross-sell revenue across a multi-product portfolio, build playbooks, and implement structured sales processes.

You will coach reps, manage forecasts, and collaborate with Sales, CVM, Revenue Ops, Marketing and Product to accelerate growth while maintaining a strong customer focus. The role emphasizes leadership, rigor and scalable systems.