Head of Account Management & Growth

Prompt; United States; Hybrid; USD 150.000 - 170.000; Vollzeit

Benefits dieser Stelle

Remote/hybrid environment

Equity potential

Flexible PTO

Health insurance

Dental, vision insurance

401k

Commuter benefits

Wellness program

Recovery suite at HQ

Zusammenfassung

Prompt is seeking an Associate Director, Account Management to lead and scale our Account Management team, expanding revenue across SMB and mid-market customers. This is a full-time, people-management role with no individual book of business.

You will translate revenue goals into frontline expectations, build operating rhythms, coach Account Managers on prospecting, strategy, and pipeline management, and partner with Client Success, Sales, Revenue Ops, and Product to improve account expansion.

Qualifikationen

• 5+ years of experience in Account Management or quota-carrying B2B SaaS revenue role.
• 2+ years of direct people-management experience leading quota-carrying revenue professionals.
• Demonstrated success leading a team to achieve or exceed revenue targets.
• Strong track record of coaching and improving frontline seller performance.
• Excellent pipeline management, forecasting, and revenue analytics skills.
• Proven ability to build systems, processes, and operating rhythms that drive consistent execution.
• High standards for accountability and direct performance conversations.
• Highly organized, analytical, resourceful, and comfortable operating in a fast-paced startup environment.
• Proficient with CRM tools, preferably HubSpot, and analytics dashboards.
• Experience selling or managing a multi-product portfolio with varying deal sizes and sales cycles.

Aufgaben

• Lead, coach, and develop a team of Account Managers and Team Leads responsible for upsell, cross-sell, and expansion revenue.
• Own team performance against revenue, pipeline, activity, and forecast targets.
• Build clear operating rhythms around 1:1s, pipeline reviews, deal reviews, forecasting, and performance management.
• Coach AMs on managing a multi-product portfolio: sequencing product conversations within an account and building account plans.
• Translate company goals into measurable frontline behaviors and hold the team accountable to executing them.
• Use CRM data, dashboards, call reviews, and direct observation to identify performance gaps and coach reps to improve.
• Build and refine repeatable sales plays, account planning frameworks, outreach strategies, and team processes.
• Build clear operating rhythms around 1:1s, pipeline reviews, lead and pipeline hygiene standards, deal reviews, forecasting, and performance management.
• Address underperformance quickly and directly while developing and retaining high performers.
• Partner with Client Success, Sales, Revenue Operations, Growth Marketing, and Product to improve account expansion strategy and execution.
• Hire, onboard, and ramp additional Account Managers as the team grows.

Kenntnisse

Account Management

People management

Forecasting

CRM analytics

HubSpot

Tools

HubSpot

Jobbeschreibung

Prompt is seeking an Associate Director, Account Management to lead and scale our Account Management team, expanding revenue across SMB and mid-market customers. This is a full-time, people-management role with no individual book of business.

You will translate revenue goals into frontline expectations, build operating rhythms, coach Account Managers on prospecting, strategy, and pipeline management, and partner with Client Success, Sales, Revenue Ops, and Product to improve account expansion.