SBA Portfolio Servicing & Liquidation Expert

Washington Trust Bank; Spokane (WA); On-site; USD 78,000 - 117,000; Full time

Job summary

Washington Trust Bank is seeking an SBA Servicing & Liquidation Specialist to oversee post-closing servicing, monitoring, workout support, and liquidation coordination for the SBA loan portfolio. The role serves as the SBA SME, collaborating with Relationship Managers, Credit Administration, Loan Operations, Special Assets, and Legal to preserve guaranties and minimize risk.

The position ensures all servicing and liquidation activities meet SBA SOP requirements and bank policies while delivering

Qualifications

• Advanced understanding of SBA 7(a) lending programs.
• Strong knowledge of SBA servicing and liquidation requirements.
• Ability to interpret SBA SOPs and regulatory guidance.
• Understanding of commercial credit analysis and problem loan management.
• Strong analytical and investigative skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency in Microsoft Word, Excel, Outlook, and loan servicing systems.
• Bachelor's degree in Business, Finance, Accounting, Banking, or related field, or equivalent experience.
• Minimum 5 years of commercial lending, SBA lending, loan servicing, credit administration, special assets, or related banking experience.
• Minimum 5 years of direct SBA experience.

Responsibilities

• Review and process SBA servicing actions per SBA SOPs, servicing matrix, and bank policy.
• Evaluate and document servicing requests: deferments, modifications, extensions, substitutions, changes in ownership, etc.
• Maintain servicing documentation and SBA approval requirements.
• Provide guidance to lenders and portfolio managers on SBA servicing regulations.
• Coordinate SBA notifications and approvals through E-Tran and servicing centers.
• Monitor annual reviews, covenants, insurance, UCC, and other servicing obligations.
• Identify loans with deterioration or default; assist in portfolio reviews and watch-list monitoring.
• Develop action plans with Relationship Managers and Special Assets to address risk.
• Track borrower performance and trends; maintain servicing ticklers and reports.
• Coordinate liquidation activities; prepare and submit Purchase Packages, Plans, and Reports.
• Ensure SBA timelines and reporting obligations are met.
• Monitor liquidation expenses and recovery efforts; work with third parties.

Skills

SBA 7(a) knowledge

SBA servicing & liquidation

Interpret SBA SOPs

Commercial credit analysis

Analytical skills

Communication skills

Time management

Problem solving

Education

Bachelor's degree in Business/Finance/Accounting/Banking

Tools

MS Word

MS Excel

Outlook

Loan servicing systems

Job description

Washington Trust Bank is seeking an SBA Servicing & Liquidation Specialist to oversee post-closing servicing, monitoring, workout support, and liquidation coordination for the SBA loan portfolio. The role serves as the SBA SME, collaborating with Relationship Managers, Credit Administration, Loan Operations, Special Assets, and Legal to preserve guaranties and minimize risk.

The position ensures all servicing and liquidation activities meet SBA SOP requirements and bank policies while delivering