SAP Utilities Consultant | Energy & Customer Transformation

Accenture PLC; Beaverton (OR); Hybrid; USD 85.000 - 180.000; Vollzeit

Benefits dieser Stelle

Impactful projects with leading client

Collaborative work culture

Competitive compensation and benefits

Zusammenfassung

Accenture PLC is seeking a seasoned consultant to lead strategic engagements in the energy retail and customer service space. You will guide digital transformation, improve customer experience, and drive operational efficiencies while coordinating with senior executives and cross-functional teams.

You will develop business cases, oversee delivery, mentor staff, and contribute to thought leadership in a dynamic, global practice. In-office roles across major US cities with travel may be required.

Qualifikationen

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Strong functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.

Aufgaben

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Kenntnisse

Utility industry experience

Customer transformation delivery

Client engagement

Ausbildung

Bachelor's degree or equivalent

Tools

SAP

Jobbeschreibung

Accenture PLC is seeking a seasoned consultant to lead strategic engagements in the energy retail and customer service space. You will guide digital transformation, improve customer experience, and drive operational efficiencies while coordinating with senior executives and cross-functional teams.

You will develop business cases, oversee delivery, mentor staff, and contribute to thought leadership in a dynamic, global practice. In-office roles across major US cities with travel may be required.