SAP Consultant – Utilities & Digital Transformation

Accenture PLC; Hartford (CT); On-site; USD 64,000 - 178,000; Full time

Job summary

Accenture is seeking a Utilities Consultant in the United States to lead strategic engagements in energy retail and customer service, driving digital transformation and operational efficiency. You will partner with senior executives, shape transformation programs, and guide delivery across cross-functional teams.

The role emphasizes SAP functionality, Meter to Cash, and customer-centric innovations, with travel as needed and opportunities to influence go-to-market initiatives.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

SAP

Meter to Cash

Customer Transformation

CIS implementations

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Accenture is seeking a Utilities Consultant in the United States to lead strategic engagements in energy retail and customer service, driving digital transformation and operational efficiency. You will partner with senior executives, shape transformation programs, and guide delivery across cross-functional teams.

The role emphasizes SAP functionality, Meter to Cash, and customer-centric innovations, with travel as needed and opportunities to influence go-to-market initiatives.