SAP Utilities Consultant: Digital Transformation Leader

1000 Accenture LLP Company; Houston (TX); On-site; USD 60,000 - 150,000; Full time

Job summary

Accenture in the United States seeks a senior Utilities consultant to lead strategic engagements focused on digital transformation, customer experience, and operational efficiency in energy retail. You will act as the primary client contact for senior executives, guiding transformations that drive revenue growth and improved customer satisfaction.

Travel 25%–100% as required, with opportunities across major US cities near Accenture offices; a Bachelor's degree is required and SAP experience is

Qualifications

• Minimum of 3 years in Utility Industry or Customer Transformation projects.
• Experience delivering customer service transformation projects.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture's Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work.

Skills

Utilities experience

SAP experience

Client engagement

Change management

Leadership

Education

Bachelor's degree

Tools

SAP

Meter to Cash

Job description

Accenture in the United States seeks a senior Utilities consultant to lead strategic engagements focused on digital transformation, customer experience, and operational efficiency in energy retail. You will act as the primary client contact for senior executives, guiding transformations that drive revenue growth and improved customer satisfaction.

Travel 25%–100% as required, with opportunities across major US cities near Accenture offices; a Bachelor's degree is required and SAP experience is