SAP SuccessFactors Engagement Manager

Tata Consultancy Services; Edison (NJ); On-site; USD 131,000 - 176,000; Full time

Job summary

Tata Consultancy Services seeks a senior Transformation and SAP SuccessFactors advisor to lead large HCM programs. The role demands CHRO-level engagement, strategicHR transformation, and leadership across business and IT stakeholders to drive growth and deliver complex transformations.

You will shape HR process improvements, leverage cloud HR tech, and guide change management while delivering cross-functional workshops for strategic customers.

Qualifications

• 15+ years of Transformation and consulting experience.
• Experience in large HCM transformations with SAP SuccessFactors.
• Ability to influence CHROs and senior IT/business leaders.
• 5+ years of customer engagement or implementation experience.
• Strong communication, presentation, and interpersonal skills.
• Experience leading cross-location, multi-cultural teams.
• Deep knowledge of HR processes and SAP SuccessFactors, EC preferred.

Responsibilities

• Drive SAP HXM business growth and transformation programs for strategic customers.
• Provide thought leadership on HR technology solutions and program strategy.
• Engage CHROs or board-level leaders and influence decisions with PoVs.
• Lead design thinking workshops to develop innovative HR solutions.
• Help customers build HR transformation strategy and adoption plans.
• Advise on HRIS and cloud tech to support transformation initiatives.
• Support change management and minimize disruption during updates.
• Facilitate access to product and functional expertise through workshops and events.
• Guide customers to realize HR technology benefits via analytics and reporting.

Skills

HCM Transformation

SAP SuccessFactors

CHRO Engagement

Program Management

Stakeholder Influence

Cross-Cultural Teams

HR Processes Knowledge

EC Knowledge

Sales/Presales

EC Certification

Job description

Job Description

15+ years of experience in Transformation and consulting engagement

• Experience within a big four consulting company or SAP SuccessFactors in managing SAP portfolio with a combination of SAP business growth and management of large HCM transformation programs
• Highly customer focused, forward thinking, ability to anticipate and focus on “what’s next” in the customer journey
• Proven track record and ability to engage at CHRO level and influence strategic direction for customers, build HR transformation strategy and plans
• 5+ years customer engagement and/or implementation experience
• Excellent communication, presentation, and interpersonal skills for business and IT leadership stakeholders
• Proven ability to engage with large multi-cultural cross-location teams
• Strong knowledge of HR business processes and SuccessFactors, and Employee Central (EC) highly desired. Prior HXM Solution Architecture experience a plus.
• Ability to manage and deliver multiple priorities in a constrained timeline.
• Leadership skills with ability to influence and negotiate internal and external stakeholders.
• Certification in at least one SAP SuccessFactors module is a plus, preferably EC.

Job Description

15+ years of experience in Transformation and consulting engagement

• Experience within a big four consulting company or SAP SuccessFactors in managing SAP portfolio with a combination of SAP business growth and management of large HCM transformation programs
• Highly customer focused, forward thinking, ability to anticipate and focus on “what’s next” in the customer journey
• Proven track record and ability to engage at CHRO level and influence strategic direction for customers, build HR transformation strategy and plans
• 5+ years customer engagement and/or implementation experience
• Excellent communication, presentation, and interpersonal skills for business and IT leadership stakeholders
• Proven ability to engage with large multi-cultural cross-location teams
• Strong knowledge of HR business processes and SuccessFactors, and Employee Central (EC) highly desired. Prior HXM Solution Architecture experience a plus.
• Ability to manage and deliver multiple priorities in a constrained timeline.
• Leadership skills with ability to influence and negotiate internal and external stakeholders.
• Services sales/presales experience a plus
• Certification in at least one SAP SuccessFactors module is a plus, preferably EC.

Must be able to work as a team-player within a diverse team yet have the ability to work independently.

• Drive SAP HXM business growth and SAP HXM enabled transformation programs for strategic customers with focus on business growth, consultative sales and transformation program delivery.
• Provide thought leadership regarding HR technology solutions and strategies for new programs, projects and enhancements to existing solution offerings.
• Responsible for driving customer engagement by engaging CHRO or board level leaders and influencing their decisions with PoVs and Thought Leadership.
• Lead and support design thinking workshops to promote new and innovative solutions for customers and prospects.
• Work with customers to build their HR transformation strategy and plans
• Advise customers on how HR Information systems and cloud technology can support their HR Transformation
• Assist customers with change management, focusing on product updates, develop appropriate strategy to minimize impact on current capabilities and assists in maximizing innovation adoption and usage.
• Engage customers through innovative workshops, events, and communications, facilitating access to product and functional expertise per customers’ needs.
• Lead customers to realize the benefits of their HR technology through analytics and reporting insight

Build strong customer relationships leading to increased business opportunities.

Salary Range: $131,100-$176,000 a year