SAP S/4HANA Process Leader — Sales & Service Deployment

Parker Hannifin Corporation; Cleveland (OH); On-site; USD 107,000 - 188,000; Full time

Benefits offered by this job

401(k) plan with company matching

Tuition reimbursement

Paid time off

Parental leave

Job summary

Parker Hannifin Corporation is seeking an experienced SAP S/4HANA Deployment Leader to own group-wide SAP-enabled processes across Sales, Customer Service, Pricing, Distribution, and Order Fulfillment. You will drive standardization, governance, and adoption while partnering with corporate SAP and group IT teams.

You will collaborate with divisions, locations, and sites to ensure deployment readiness, testing, and sustainment, reporting to Group VP Business Development.

Qualifications

• Four-year degree in business, supply chain, operations, finance, information systems, sales operations, logistics, or related field.
• 8+ years of experience in sales operations, customer service, pricing, distribution, order management, supply chain, ERP processes, or related commercial operations.
• 2+ years leading cross-functional projects, implementations, or process improvement initiatives.
• Strong knowledge of sales order management, customer service, pricing, distribution, fulfillment, and ERP-enabled processes.
• Demonstrated ability to lead process standardization, fit-to-standard adoption, change management, and deployment readiness.
• Strong facilitation, communication, analytical, problem-solving, and stakeholder-influence skills.
• Ability to travel 25%-50%, with increased travel during deployment, cutover, go-live, and hypercare.

Responsibilities

• Lead deployment of SAP S/4HANA sales, customer service, pricing, distribution, and order fulfillment processes.
• Support divisions with readiness, pre-work, process assessments, data preparation, testing, training, cutover, go-live, hypercare, and stabilization.
• Identify process gaps, risks, exceptions, data needs, and organizational impacts.
• Drive adoption of Parker standard SAP processes and elevate key risks or decisions.
• Facilitate workshops to support process standardization, deployment readiness, and sustainment.
• Present readiness status, risks, decisions, and recommendations to group leadership.

Skills

Facilitation

Communication

Analytical thinking

Problem-solving

Stakeholder influence

Education

Bachelor’s degree in business, supply chain, operations, finance, information systems, sales ops, logistics

Tools

SAP S/4HANA

Salesforce/CRM

Job description

Parker Hannifin Corporation is seeking an experienced SAP S/4HANA Deployment Leader to own group-wide SAP-enabled processes across Sales, Customer Service, Pricing, Distribution, and Order Fulfillment. You will drive standardization, governance, and adoption while partnering with corporate SAP and group IT teams.

You will collaborate with divisions, locations, and sites to ensure deployment readiness, testing, and sustainment, reporting to Group VP Business Development.