SAP Order Lifecycle Specialist

monsterenergy; Corona (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Monster Energy is seeking a Customer Operations Representative to manage the end-to-end order lifecycle for finished goods. You will ensure accurate SAP processing and serve as a liaison between customers, sales, supply chain, and logistics to drive exceptional service and operational efficiency.

The role emphasizes order accuracy, proactive communication, and issue resolution, with opportunities to contribute to continuous improvement and reporting across teams.

Qualifications

• Bachelor's degree in Communications, Supply Chain, or related field.
• 1-3 years of experience in Customer Service.
• 1-3 years of experience in Supply Chain Operations.
• Proficient in Microsoft Office Suite; SAP experience preferred.

Responsibilities

• Enter, validate, and maintain customer orders in SAP; ensure pricing, quantities, and delivery dates are correct.
• Coordinate with Sales, Supply Chain, and Logistics to resolve order issues.
• Provide proactive communication on delays or changes to customers.
• Investigate and resolve discrepancies or complaints to ensure customer satisfaction.
• Prepare reports for internal stakeholders and support process improvements.

Skills

Customer service

Supply chain operations

Education

Bachelor's Degree in Communications, Supply Chain, or related field

Tools

SAP

Microsoft Office Suite

Job description

Monster Energy is seeking a Customer Operations Representative to manage the end-to-end order lifecycle for finished goods. You will ensure accurate SAP processing and serve as a liaison between customers, sales, supply chain, and logistics to drive exceptional service and operational efficiency.

The role emphasizes order accuracy, proactive communication, and issue resolution, with opportunities to contribute to continuous improvement and reporting across teams.