ERP Order Specialist: SAP & Cross‑Functional Delivery

Voltage Energy Group; North Carolina; Hybrid; USD 52,000 - 76,000; Full time

Job summary

Voltage Energy Group is seeking an Order Processing Specialist to manage customer purchase orders from receipt through ERP entry, collaborating with Sales, Project Management, Engineering, Finance, Legal, and Operations.

The role emphasizes accuracy, timely processing, and cross-functional coordination in a manufacturing environment; requires attention to detail and proficiency with SAP or other ERP systems.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Supply Chain, Operations, Logistics, or a related field preferred.
• 2+ years of experience in order processing, sales operations, customer service, project coordination, supply chain, logistics, or a related role preferred.
• Experience in a manufacturing, industrial, project-based, or supply chain environment preferred.
• Experience with SAP or another ERP system strongly preferred.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Ability to interpret purchase orders, quotations, commercial documentation, and customer requirements.
• Strong attention to detail, organization, follow-up, and communication skills.
• Ability to manage multiple orders and priorities in a fast-paced environment.

Responsibilities

• Receive, review, and validate customer purchase orders against quotations, contracts, pricing, and approved commercial terms.
• Confirm order details, including products, quantities, pricing, delivery dates, payment terms, shipping information, and customer requirements.
• Identify discrepancies or missing information and coordinate with internal teams to resolve issues before order release.
• Accurately enter and maintain customer orders in SAP or other ERP systems.
• Verify order accuracy and maintain supporting documentation and approval records.
• Coordinate cross-functional order reviews with Sales, Project Management, Engineering, Finance, Legal, and Operations.
• Process purchase order revisions and change orders, ensuring required approvals are completed before updating the ERP system.
• Track orders from receipt through final release and escalate delays or outstanding requirements.
• Provide Project Management with complete order documentation and communicate customer commitments or special requirements.
• Maintain accurate order records and support process improvements that increase efficiency and first-time accuracy.

Skills

Order processing

Attention to detail

Cross-functional coordination

Communication

Education

Bachelor's degree in Business Administration

Bachelor's degree in Supply Chain

Tools

SAP ERP

Microsoft Office

Job description

Voltage Energy Group is seeking an Order Processing Specialist to manage customer purchase orders from receipt through ERP entry, collaborating with Sales, Project Management, Engineering, Finance, Legal, and Operations.

The role emphasizes accuracy, timely processing, and cross-functional coordination in a manufacturing environment; requires attention to detail and proficiency with SAP or other ERP systems.